Colissimo Tracking

Company Overview

Colissimo provides international parcel tracking services through partnerships with postal networks like La Poste. Customers input unique codes to trace shipments across borders via centralized online portals. The service operates in countries such as Portugal, Germany, Luxembourg, and the UK, supporting both domestic and cross-border commerce. Users access updates on delivery milestones, customs clearance, and potential delays through automated systems. Local postal carriers, including CTT in Portugal and DPD in some regions, integrate their databases to share status alerts.

Services
A standardized tracking number format allows customers to monitor parcels sent via Colissimo through La Poste’s platform or partner websites. The system processes updates from multiple carriers, including DHL and CTT, consolidating data into single-interface timelines. Customers receive email or SMS alerts for key events like departures, arrivals, or exceptions. International tracking covers routes between France, Ireland, the UK, and other European nations. Language options, such as English or local dialects, improve accessibility for global users.

Delivery partners synchronize handheld scanner inputs with online dashboards to reflect real-time location changes. Customers troubleshoot issues like incorrect addresses or delayed customs processing using detailed status logs. Postal operators utilize shared tracking protocols to maintain consistency across borders. Regulatory compliance features store digital proof of delivery and customs documentation for dispute resolution.

Contact

• Phone number: +33 (0) 810 82 18 21 (France) | +351 707 26 26 26 (Portugal)
• Email address: Online contact form via La Poste’s website
• Company address: La Poste Headquarters, 9 Rue du Colonel Pierre Avia, 75015 Paris, France